If you live in the Scottish Highlands/Islands or Northern Ireland there are NO surcharges added on for your deliverys - you pay the same price as everyone else in the UK. If you live in the Channel Islands please email me before buying with what you are wanting to order so i can give you an exact shipping cost as there are extra delivery charges for the channel islands - Sorry
We aim to dispatch items within 2-3 working days, When this is not possible as we may have to manufacture the item you have purchased or when promotions are running and we are extremely busy we will normally dispatch your order to you within 5 working days .
We use a variety of different delivery companies and services for sending out our orders they are royal mail for the smaller, lighter in weight items, the large, heavier items we use yodel which is a 1-2 day service, UPS Standard which is also a 1-2 day service, Yodel 24 - which is a 1-2 working day service, Parcelforce 24 and 48, and Hermes 2 day service. All depending on where you live in the country may depend on the courier service used. please note the couriers will NOT deliver to you the customer on a weekend or collect from us on a weekend.
Please be aware we book our courier collections before 5pm the day before the collection thats why we do say allow 2-3 working days for dispatch.
If you require your item quicker than the terms and conditions set out above please email or call us BEFORE ordering to see if that is possible but please be aware UPS, Hermes and Yodel collect from us in a morning and courier collections are booked during working hours the day before.
Back Orders If your item is not in stock, we will manufacture it for you. You will always be emailed with the option to cancel your order if the dispatch date is going to be longer than 5 working days from the order being placed that way you have the choice to cancel if you would rather not wait.